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Sunset World – Corporate Culture

Our Mission

To be a dynamic group of companies united with the common goal of delivering the best vacation experiences to our member-owners and visitors through the pride of vacation ownership that guarantees repetitive satisfaction, making each visit memorable.

The Sunset Group delivers unique and memorable vacation experiences to our members through superior service and innovative amenity and product design. Our leadership style demands that the experience of each guest is wrapped in our core values of professionalism, genuine hospitality and sincerity.

Our Philosophy

Our standards require the best. In order to deliver those ideals to our members and guests, we have found it requires doing things a little differently. This philosophy drove us to create our own companies to provide everything from rental cars or excursions to a variety of water sports. The result is happy guests who have the opportunity to experience new and unique activities while they vacation and continue to return and become family.

From cultural tours to water sports and equestrian centers, Sunset World Members are never far from their next big adventure. We pride ourselves on delivering these exotic experiences as well as the quiet, relaxing moments that seem so rare in today’s hectic pace. Our future relies on it.

We have never taken a cookie-cutter approach to property development. We design our hotels and resorts to exceed the lifestyle expectations of each traveler. Full-service spas, all-inclusive restaurants, themed bards, cultural entertainment, sparkling pool escapes, technology, and a sense of personal retreat are the hallmarks of an integrated product design. We believe in creating harmony between people and the spaces they seek to relax in.

Club Sunset

Our exclusive member-based programs allow Sunset members to move freely between our properties while enjoying inclusive food and beverage services and full use of the property amenities. With Club Sunset, there are no restrictions or barriers that stand in the way of our guests enjoying the kind of resort experience that promotes a feeling of exclusivity and privilege. And that’s just the way we meant it to be…

For those who look for an extraordinary lifetime vacation experience we have created Club Sunset, a different way to travel and experience unique vacations at our resorts featuring cozy facilities, deluxe amenities, and exclusive services such as spa, yacht club, travel agency, equestrian center, marina and car rental, and high ratings for service and quality, served with our characteristics genuine hospitality.

While we warmly welcome many guests home year after year, Club Sunset Membership provides the flexibility, variety and quality you would expect from a world-class hospitality company. Members can manage and customize their vacations in any Sunset World destination within Mexico and at over 3,500 other resorts around the world. We have over 40,000 members, 3 signature resorts, 1 eco-luxury resort & Nature Park, luxury services and amenities.

Sunset World

USA and Canada Toll Free

1 866 760 1842

Mexico Toll Free

01 800 262 9648

All other countries

52 998 881 8750